TRACT Frequently Asked Questions
This page contains answers to common questions handled by our support staff,
along with some tips and tricks that we have found useful and presented here
as questions.
Note: In these answers we will follow a few shorthand conventions
for describing user-interface procedures. Key combinations will be presented
like this: Ctrl+Alt+Delete, which means that you should press and hold
down the Control key, the Alt key, and the Delete key at the same time. Menu
selections will be presented like this: File->Open, which means that
you should open the File menu, and then make the Open selection.
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- What is T.R.A.C.T.?
T.R.A.C.T. is the transportation request management system designed
specifically for the agencies providing transportation services.
The developers of T.R.A.C.T. are experienced business system
professionals who know the features that heavy-duty professional
business application mush have. You’ll find those features in
T.R.A.C.T.
- How do I purchase T.R.A.C.T.?
You can purchase T.R.A.C.T. by calling Paradigm Technologies
Corp. at (416) 661-6676 and one of our customer’s service representatives
will walk you through the purchase of the product.
- When I purchase T.R.A.C.T. what is
included in the purchase?
When you purchase T.R.A.C.T you will receive your T.R.A.C.T
product with a useful quick reference guide, a full color manual,
24 hour access to our website for free updates and maintenance
releases.
- Where do I get support for T.R.A.C.T.?
Paradigm Technologies Corp. offers a wide variety of support
options. Please be in contact with one of our Tech support representatives
and they will advise you of the best support options available
to you.
- What are the system requirements to
run T.R.A.C.T.
- What type of security does T.R.A.C.T.
offer?
Most companies would agree that securing your data is one of
the most fundamental things that must be done. T.R.A.C.T. security
module has several ways it implements security control. Users
can be restricted at the individual or group level. You can
set up departmental or work groups and assign permissions to
those groups. Individuals are then assigned to a group.
- Does T.R.A.C.T have interagency requests?
-